When will I receive my unit?

Ready to Ship units will be shipped same day if purchased before 12pm eastern standard time if after 12pm will be next business day, Custom Units turnaround time is 10-15 business days for Lace Frontal Units and customized  Full Lace Units

Can I shampoo/apply heat to my unit?

Yes most certainly, every unit is made with 100% Virgin hair and goes through an extensive process before the unit is made so you are able to treat as if it’s your own natural hair as long as it is cared for properly

How do I care for my unit?

The best hair products to use on your unit will be Organix hair care products, you can lightly shampoo once a week with a very small amount of shampoo and condition with Organix products or you can you silicone mix let the unit air dry and use very little to no heat as possible. No oil sheen a light oil mist spray every other day is ok. When taken care of properly your unit can last at minimum 1 year or more

The Unit I want is sold out, when will it be restocked?

Units are very authentic so new designs will be uploaded weekly, if there is a certain unit you would like made please place an order via email info@luxeviicollection.com

Are elastic bands used on your units?

Upon request an elastic band can be applied which allows a little more security for glueless application

Am I able to sew my wig on? Glue it or wear glueless?

Yes you are able to wear whichever you are most comfortable

Helpful Tips To Care For Extensions:

  1. Wash the extensions at least one time a week

  2. Don’t grasp the root of the hair overexert when washing

  3. Use mild shampoo and hair conditioner(Alcohol Free/Sulfate Free) leave to dry

  4. Don’t blow dry the roots of the hair extensions to close with blow dryer(prefer to air dry)

  5. Comb with wire brush from bottom to the top lightly after dry

  6. Refund/Exchange?  No Refunds allowed