FAQs

WILL MY EDGES BY DAMAGED BY WEARING WIGS?

 

This is misinformation the only way that your edges will be damaged from wearing adhesive with your wigs is if it is not applied correctly the adhesive is to be put on your skin not your hair it goes in front of the hairline so there is not damage to your hair 

If you become a Wig Connoisseur what i will advise is you may notice discoloration by your hairline from your skin not being exposed to sunlight so your facial skin may be darker than the area that is covered by your lace you can help with this by sometimes taking a break from your wigs to allow sun exposure to your skin 

CAN I SHAMPOO/APPLY HEAT TO MY WIG?

Yes majority of wig are 100% Human Hair and of the highest quality so you may apply heat, color & cleanse your wig. Any wig that is offered that is not 100% Human Hair there will be specific instructions on how to carefully care for your wig to get the most wear out of it 

WHEN WILL I RECEIVE MY ORDER?

 

Orders placed Monday-Friday by 2pm EST will be shipped same day any orders placed after 2pm or weekends  will be shipped next business day 

 

Custom Wig Orders 7-10 day Turnaround Time

HOW DO I CARE FOR MY WIG?

 

You want to properly care for your unit just as you would care for your natural hair. The Shampoo I recommend is OGX products and Silicon Mix Conditioner however if you have a shampoo that is Alcohol/Paraben/Sulfate Free you will be fine using that just be mindful of the amount of product you use you do not want to be heavy handed with any products. As well if cleaning a lace unit be very gentle as the lace is handmade and it can shed if you are aggressive and allow to air dry. When applying heat always use heat protectant if these steps are followed you will surely be able to have your wig for many years.

WHY IS HAIR FROM MY LACE SHEDDING?

 

Unfortunately there is no way to guarantee hair will not shed from your lace however you can try to prevent this by remembering to always be light and gentle when handling your lace, a few things that may contribute to hair shedding from your lace quicker

 

Over Plucking, Bleaching Knots, Aggressive Combing or handling of the lace 

Bleaching Knots always weakens the knots on your lace so it will surely create shedding when you are styling or combing your lace so by trying to avoid these things will help with the longetivity of your wig or lace 

HOW LONG WILL MY WIG LAST?

All wigs I recommend you wear them 1 week at max 1 1/2 weeks the adhesive will hold. At Luxe VII we promote healthy hair so you will be encouraged to shampoo and deep condition treat your natural hair underneath once a week  we do not encourage you to neglect your natural hair. But as far as the longevity of the wig it is all about how well you care for your wig if you take care of it properly you will surely have it for many years 

AM I ABLE TO SEW MY WIG GLUELESS?

Yes you may wear them glueless just remember the security will not be the same as wearing adhesive but there is may solutions to give you a temporary look like using Got 2 B Glued Spray or Gel as an adhesive. As well all wigs come with combs inside however I do not recommend that you wear them being that putting the combs in the same spot over time can cause thinning in your hair 

HELPFUL TIPS TO CARE FOR WIGS/EXTENSIONS:

 

1. Cleanse your wig once a week and allow to air dry 

2. Do not cleanse wig roughly always use slight stroking motion when cleansing 

3. Use mild shampoo/hair conditioner(Alcohol/Paraben/Sulfate Free)  and allow to air dry

4. Don’t blow dry wigs/hair extensions with blow dryer(prefer to air dry)

5. Comb with wire brush from bottom to the top lightly after dry

ABSOLUTELY NO REFUNDS ALL WIGS AND EXTENSIONS ARE FINAL SALE 

ALL WIGS AND EXTENSIONS ARE CAREFULLY INSPECTED TO MAKE SURE THAT THEY ARE OF THE HIGHEST QUALITY BEFORE BEING SOLD AND WE ARE CONFIDENT THAT ALL PRODUCTS ARE 100% QUALITY. IF THERE IS AN ISSUE WITH A WIG PURCHASED THAT IS ON BEHALF OF LUXE VII WITH PROOF OF PURCHASE YOU HAVE 48 HOURS UPON RECEIVING TO EXCHANGE.